Data is what businesses and associations thrive on. It is very important to always maintain a high level of accuracy which includes having up-to-date contact information. Unfortunately, this is not always as easy as it sounds. There are a lot of challenges ensuring that associations have correct and accurate [...]

Directors of association boards are volunteers. They have full-time jobs, personal lives and they are not being paid for their time and responsibilities. It is important to take this into consideration when working with them as an association employee. Here are a few tips to ensure that both you [...]

Never had I thought that working with limited resources could be viewed in a positive light, especially when leading an association. That was until I attended the Federated Insurance (Federated) (https://www.federated.ca) annual conference for association executives. I have been enlightened and am excited to share this eye-opening experience. I [...]

As an association management company, we spend a lot of time speaking to associations that are exploring different management options. During these discussions, some of the most common questions revolve around association management systems (AMS), which consist of databases, a website, payment systems, and sometimes much more. We are [...]

Are you worried some of your accounting methods are causing more problems than they prevent? Or perhaps you don’t know how some of your habits are affecting your association or your external auditors. We all know quick fixes aren’t the right answer but unfortunately these types of things happen [...]

As a graphic designer working on many association projects my job is to create visuals to communicate information to the desired audience. These can be a variety of forms and media including website, poster, brochure, chart etc. One thing that all these media generally have in common, is a [...]

If your association interacts in any way with youth, the elderly, or people living with disabilities, then you should investigate obtaining abuse and molestation insurance coverage (commonly referred to as abuse insurance). Abuse insurance could be one of the most needed types of insurance for your organization. This is [...]

Writing emails to members allows you to develop a more regular rapport, than you can build by sending letters in the mail. With this sort of potentially impersonal communication, tact will go a long way toward establishing a lasting and positive relationship with your members. Build a Trusting Relationship [...]

The average working adult is no stranger to paying bills. Whether it be a car payment, mortgage, or monthly subscription to your favorite magazine; they are not going to pay themselves. Luckily, many people usually only have their own bills to worry about. But imagine not only having to [...]

There tends to be a high turnover rate related to administrative positions in which Millennials are employed, especially in small companies and associations where there is limited room for growth. In fact, Millennials are known as the “job hopping generation” (see the article http://www.gallup.com/businessjournal/191459/millennials-job-hopping-generation.aspx ). How many times have [...]