One of the key ingredients to an association’s success is having policies and procedures set in place. In order to maximize client and member satisfaction, it is important to ensure that policies and procedures capture the necessary information and are kept up to date. Imagine a scenario where an [...]
Members of associations across all professions are finding it increasingly difficult to rationalize membership and return on investment in belonging to an organization. Associations need to identify the needs of members and adapt operations to what necessitates paying annual dues. Many times, it is either necessary to implement a [...]
As an association leader, have you ever been asked to make a decision, but you were provided with too many options to choose from? This can happen in everyday life too. Whether it be choosing a dish from a multi-paged menu or selecting a new show to watch on [...]
One of the things I have noticed in my experience as an accounting manager is that when it comes to association finances, in many cases the only people familiar with them are the finance staff and board members. Most of the time this is because that is how it’s [...]
Are you contemplating becoming a board member for an association, but have never sat on a board before? Are you unsure of the role of the board and responsibilities of a director? In this article I go back to the basics and review what a board is, the functions [...]
The world has gone digital, so it is important to ensure associations communicate digitally to ensure the message is received by members and stakeholders. Many talks I attend these days speak about the importance and measurability of digital channels to get your message out to your stakeholders. It may [...]
National and international associations by their nature are accustomed to managing projects with a remote workforce, whether that is volunteers or staff. As our team of association professionals has grown, it has meant that all our staff are no longer working from our association management company’s office, rather we [...]
With anything in life, as you spend more time on something, over time you develop tips and tricks to accomplish it more effectively. For instance, on your drive to work in the morning, you eventually learn that there are certain times of the day where you can take a [...]
It’s no secret that fraud is a large risk to any organization. There are numerous ways fraudulent activity could take place in an accounting system and it’s important to understand your risk factors and to take into consideration several things to prevent fraud in an association. Smaller associations are [...]
Members are the lifeblood of associations. Without members, an association would cease to exist. An association’s members are its most valuable asset and bring the life, the drive, and the mission to associations. An association depends on a strong membership to ensure its continued success; therefore, it is important [...]
