One of the challenges that faces associations today is working with different expectations from members depending on their age group. Particularly when associations have membership comprised of people from several different generations, it can be difficult to know how to tailor communication and membership offerings in order to satisfy [...]
Associations that are also credentialing bodies and regulatory colleges will have a Code of Ethics and require their association members to abide by this code in order to practice under their association or college’s certification or credential. In the case of regulatory bodies, the Code of Ethics is a [...]
Associations need to conduct research on a regular basis throughout the operational year. There are many reasons for this, such as measuring the effectiveness of products and services and identifying areas where new services can be offered to association members. An association needs to ensure that it is constantly [...]
Do you know where your association’s domain is hosted? Hint: it may not be with the same company that hosts your website. This is something you may not think about until it’s about to expire, or another serious issue comes up, but it’s important to know, especially in the [...]
National and international associations by their nature are accustomed to managing projects with a remote workforce, whether that is volunteers or staff. As our team of association professionals has grown, it has meant that all our staff are no longer working from our association management company’s office, rather we [...]
I have experienced a lot of change in my life in the past few years. After working in retail for 25 years, I made the decision to go back to school. I spent two years sharpening my skills, then three years working in a corporate environment for a large [...]
Members have come to expect a lot out of their associations these days. Many see membership in any organization as a give-and-take situation: they pay a monthly or annual fee, they receive the benefit of membership in return. The bottom line is that members always have expectations when they [...]
Members are the lifeblood of associations. Without members, an association would cease to exist. An association’s members are its most valuable asset and bring the life, the drive, and the mission to associations. An association depends on a strong membership to ensure its continued success; therefore, it is important [...]
I spent a large part of the last year leading a national trade association through a major management change. The year saw the departure of the long-time CEO, the appointment of an interim CEO, and finally the transition from a stand-alone association to one managed by an association management [...]
As mentioned in my last blog article, a strategic human resources plan is a process that identifies current and future human resources needs for an association to meet its vision and mission. To ensure your association is performing at its highest level, there should be a link between human [...]
