I spent a large part of the last year leading a national trade association through a major management change. The year saw the departure of the long-time CEO, the appointment of an interim CEO, and finally the transition from a stand-alone association to one managed by an association management [...]
An essential part of any successful association event is giving away promotional products to promote the association, promote a sponsor, and to say thank-you to your event delegates and speakers for participating in your event. But have you ever wondered the best way to do that? Besides incorporating ways [...]
Connecting people and collaborating with others are two of the things I enjoy most about the work that I do with our association clients. Seeing a group of people or associations coming together to create success for a common purpose is satisfying for me and effective for all of [...]
As an association management company, we spend a lot of time speaking to associations that are exploring different management options. During these discussions, some of the most common questions revolve around association management systems (AMS), which consist of databases, a website, payment systems, and sometimes much more. We are [...]
Recruiting and identifying future association board members and leaders should not be a seasonal activity for associations, rather it should be top of mind all year long. Progressive associations add “future leadership” as a standing agenda item at every board meeting to keep this on everyone’s radar, instead of [...]
I recently attended the Symposium for Chief Staff and Elected Officers led by Glenn Tecker and presented by the Canadian Society of Association Executives. This is an event that I attend each year with a volunteer leader from one of the associations that we manage as an association management [...]
It should go without saying, members want value for their membership dues Times have changed and people no longer feel the need to belong to an association, rather they see themselves as customers of an association. For some generations, the desire to belong is enough, but more and more [...]
Even for the best run associations, inevitably a bump in the road will appear, seemingly out of nowhere. A variety of things can pop-up to surprise or derail a successful association, and how these situations are handled by the Executive Director or Chair, is the sign of the association’s [...]
As an association management company, we advise boards of directors on many issues, including managing conflicts of interest. In an earlier article, Are You in a Conflict of Interest?, Geoff Powell addresses the broad elements of conflict of interest and how to manage them (he also includes references to [...]
If the banquet menu price of a cup of coffee is $3, what does it really cost? In a downtown Toronto hotel with an 18% service charge (often referred to as a gratuity) it will end-up costing $4. How does that happen? In the case of Ontario, HST is [...]
