Understanding the Structure of a Board & Your Role

By |2023-04-06T09:56:44-05:00April 6th, 2023|

As an association leader, understanding your volunteer role on a not-for-profit Board is being aware of your job description. Not only will this clarify your unique role and responsibilities, but it will also allow you to better support other members of the team and their tasks. Boards are designed [...]

Dear Female Association Leader: You are Enough

By |2023-03-24T10:03:28-05:00March 23rd, 2023|

You are a female association volunteer leader who has just taken charge of reviewing and updating the association’s Policies and Procedures. It’s a big job. In fact, it’s the most sizeable project you’ve ever taken on in this role.   You start to question whether you can do this, and [...]

Balancing Different Volunteer Preferences on Association Boards of Directors

By |2023-03-03T11:36:40-06:00March 3rd, 2023|

Coming out of the pandemic, I have noticed a divergence amongst Board members as to when they’re available to volunteer. Some opt to do all their volunteer work during office hours to preserve their personal time, while others don’t have flexibility in their schedule to volunteer during traditional work [...]

Associations: Navigating the “New Normal”

By |2023-02-17T07:54:49-06:00February 16th, 2023|

The pandemic has all Association Management Companies (AMC) working with their association clients to rethink how to get back to “normal” or define the “new normal” for their operations.  Connecting In-Person vs Virtual   Many associations have returned to in-person meetings and conferences while maintaining the virtual attendance option. Depending [...]

Practicing The Art Of Woo (Winning Others Over) Within An Association

By |2023-02-13T14:47:54-06:00February 7th, 2023|

Difficult people are everywhere. Despite one’s best efforts some people are never pleased. But when they are exhibitors at an association event or tradeshow how can they be transitioned from difficult to champion? Practicing the art of WOO or Winning Others Over can help move difficult exhibitors to enthusiastic [...]

The Importance of Association Policy Statements

By |2023-02-13T14:16:37-06:00December 22nd, 2022|

Policy statements are the guidelines for the association, they state appropriate standards of action and behaviour for all Board, committee, and staff members. Policy statements can be defined as a definite course of action adopted for expediency, facility, and efficiency. In short, policy statements detail how things are done [...]

The Role Continuum for Chief Staff Executive and Board of an Association

By |2023-02-13T13:45:36-06:00December 8th, 2022|

In previous articles, I have written about the CSAE CEO Symposium led by Glenn Tecker. I find some of the tools provided at this workshop to be so valuable I keep the workbook on my desk. One of my most referenced tools is the role continuum for the chief [...]

The Importance of Conflict of Interest Policies within an Association’s Board

By |2023-02-13T12:56:29-06:00October 27th, 2022|

Each Board member brings to the Board a special set of skills and life experiences. Volunteering is the lifeblood of not-for-profit associations, and attracting qualified leaders often attracts people that may have conflicts of interest or perceived conflicts of interest with the association they are involved with. So, how [...]

What Associations Can Learn from Regret

By |2023-02-13T12:33:25-06:00October 4th, 2022|

Your association board has been approached to make a statement about Equity, Diversity, and Inclusion (EDI/DEI). In feeling the pressure to do something, members of the board create a statement and post it on the association’s website. A group sees this post and starts posting negative comments on social [...]

How to Handle the Loss of an Association’s Accounting Software

By |2022-09-29T13:07:40-05:00September 29th, 2022|

In today's world, we rely on technology, software, and automation for a lot of our work. It is no different in the association world, and the need for the right software is paramount in how an association is functioning. Software is essential to an accounting department's efficiency, speed of [...]

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