Readiness – Is Your Board Ready to Think Strategically?

By |2022-07-15T08:58:54-05:00July 14th, 2022|

Not many people roll out of bed daily asking: “How can I think strategically today as a volunteer board member”? All volunteer board members come to the board table with a skill set and a level of knowledge that benefits the association/profession with which they are involved. They are [...]

Member Satisfaction is Key for a High-Performance Association – Listening to Your Association Members

By |2022-07-08T10:18:23-05:00July 6th, 2022|

One of the biggest traits of a high-performing association is member satisfaction! But how do you quantify and obtain member satisfaction, ensuring all are satisfied with their investment in the association and that their opinions are of value? (See one of my past articles highlighting the characteristics of a [...]

The Winning Recipe for Successful Association Events

By |2022-06-30T13:59:28-05:00June 29th, 2022|

A successful association event begins with a solid recipe that passed the test of people and time but is tweaked based on innovation, creativity, and past learning. Planning an event involves layers upon layers of details. There is a lot to keep track of, from planning to onsite management. Creating a solid plan [...]

Association Reserve Funds

By |2022-06-23T11:22:37-05:00June 23rd, 2022|

What is a Reserve Fund? Reserve Funds are liquid assets that associations set aside for anticipated future expenditures, or to serve as a cushion against any unplanned expenses. Five Best Practices for Managing your Restricted (Reserve) Funds Use the Class tracking functionality in your accounting software If your association [...]

Creating Organized Communications Content for Associations

By |2022-06-16T09:18:48-05:00June 16th, 2022|

To say that communication is essential is an understatement for associations. Two years ago, when the unexpected pandemic hit us, the world as we knew it went digital overnight. This meant that all the brainstorming meetings and detailed explanations to designers or writers were now being conducted over long [...]

Giving Better Feedback as an Association Leader

By |2022-06-06T09:54:22-05:00May 31st, 2022|

Picture this. As the board chair of your association, you’ve been noticing that the membership committee chair, Bob, is not fulfilling his responsibility as a volunteer leader. Bob has been absent for meetings, is not engaging the rest of the committee, and is not sticking to agreed-upon timelines. The [...]

The Benefits of Enterprise Resource Planning (ERP) Software for Association Management

By |2022-06-09T11:13:42-05:00May 30th, 2022|

For any association, your accounting department plays a vital role in your day-to-day operations. Accountants provide insights into the policy and governance of associations and work to ensure the association’s mission, vision, and regulations are met. When there is a lack of internal control systems, inefficiencies can arise in [...]

Your Guide to Networking at In-Person Association Events

By |2022-05-26T09:15:53-05:00May 26th, 2022|

Following a shift to virtual spaces over the past couple of years, association members are finally getting back to connecting in-person again. For some, this comeback will be like riding a bike, whereas for others, it could feel daunting and awkward. It’s not a one-size-fits-all members formula. However, there [...]

Association Members Are Talking – Are You Listening?

By |2022-05-19T15:38:24-05:00May 19th, 2022|

In association leadership, we know how important it is to members that they feel heard and seen. With this in mind, we survey members, request feedback, and provide ample opportunity for them to communicate their needs and priorities. This process is extremely important, but if we aren’t actively listening [...]

Making the Most of In-Person Association Board Meetings

By |2022-05-12T11:21:17-05:00May 12th, 2022|

My last pre pandemic blog article discussed how The Best-Intentioned Association Boards can get Sidetracked. As I reflect on the way we conducted board meetings during the pandemic, it is interesting to reflect on this article from over two years ago. It focused on making the best use of [...]

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