Word of Mouth: The Association’s Need for Communicative Media

By |2022-01-06T09:16:30-06:00January 6th, 2022|

No longer do we live in the days where messenger pigeons carried letters to home. It’s plain to see that we are experiencing the digital age, especially since now almost all correspondence is done over video chat and email. At the risk of stating the obvious, digital communications are [...]

Creating To Do Lists that Keep Your Association Work on Track

By |2021-12-16T14:33:11-06:00December 16th, 2021|

To-do lists are a helpful tool for managing your association workload. Sometimes, however, instead of reducing your stress, they add to it. This seems to be a common sentiment in today’s world. Especially for association volunteers, your professional and volunteer to-do lists can get jumbled up. Everyone has too much [...]

Making the Most of an In-Person Association Board Meeting

By |2021-12-09T11:18:35-06:00December 9th, 2021|

When was the last time you got together with colleagues for an in-person association meeting or event? For me, it was last month. We had a three-day meeting with a board of directors - a group which hasn’t gotten together in the flesh since before the pandemic. Some association [...]

Teach Your Association Board How to FISH! The Diversity, Equality, and Inclusion Argument

By |2021-12-02T09:17:56-06:00December 2nd, 2021|

I don’t fish as I have never had the patience to sit that long but I recently took part in an online training program that made me think of the following phrase: “Give a Man a Fish, and You Feed Him for a Day. Teach a Man To Fish, and [...]

Growing Your Association’s Membership Post-Pandemic

By |2021-12-02T09:18:14-06:00November 25th, 2021|

In the association management profession in Canada, we are now learning to adapt to the new normal and bring back business procedures that we used pre-pandemic. One of the hot topics that was on the back burner for many association leaders was membership recruitment. There was so much uncertainty [...]

Association Meeting Minutes: The Dos and Don’ts

By |2021-10-21T13:20:24-05:00October 21st, 2021|

One thing all associations have in common is the recording of meeting minutes. Minutes are an official record of actions that the board or committee took at a meeting. Minutes are taken at all meetings whether they are board, committee, or member meetings. These meetings are held in-person, via [...]

Lessons From 20 Years of Association Leadership

By |2021-10-15T11:38:53-05:00September 30th, 2021|

Milestone anniversaries are a time to reflect on the past and to think about the future. I’ve recently reached the milestone of 20 years serving as the Chief Executive Officer (originally Executive Director) of my first association management client, the Pedorthic Association of Canada. I am proud to say [...]

Rewarding Your Association Members with Awards

By |2021-09-16T11:34:39-05:00September 16th, 2021|

There are many exciting ways to engage the members of your association, whether it’s by involving them as volunteers or engaging them at events. Creating an award program for the members of your association - regardless of their professional field or industry - can be very beneficial. Everyone wants [...]

Migration Complete – Moving Your Membership Database to a New Platform

By |2021-08-26T12:12:09-05:00August 26th, 2021|

Have you ever taken a step back to consider whether your association membership database is performing at its peak for members? Have you thought about how migration to a new database could help increase workflow and productivity? Most importantly, is it user-friendly for your members? Migration can be simple [...]

Ensuring a Smooth Transition of Association Staff

By |2021-07-29T13:31:24-05:00July 29th, 2021|

In the association world, executive directors/Chief Staff Officers come and go. Sometimes it does not make sense to continue a relationship with an Executive Director for a variety of reasons and other times an association realizes the potential for excellence by making a change. In this article I’ll be [...]

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