Refining your Association’s Standard Operating Procedures

By |2020-10-28T12:20:57-05:00June 4th, 2020|

Associations frequently rely on Standard Operating Procedures (SOPs) and association task calendars to guide board members and association staff through their work over a calendar year. These pre-established systems to complete tasks throughout the year are a key tool to an association’s success. I recently read a book called [...]

Learning to Work Remotely

By |2020-10-28T15:12:03-05:00April 23rd, 2020|

During this global pandemic, most associations have their employees working from home. Working remotely affects communication, prioritization, and overall organization. With such a drastic change in environment, pace, and priorities, it’s important to stay connected with colleagues during these uncertain times. Putting time, effort and thought into keeping yourself [...]

Bilingualism in National Associations: How to Meet Member’s Expectations

By |2020-10-29T10:35:44-05:00March 19th, 2020|

Canadian associations are often bilingual, meaning they offer membership programs and services in both official languages: French and English. In this context, members, potential members and industry partners are expecting bilingual service. It is the role of the association and its board to set policies and expectations for French [...]

Association Task Forces

By |2020-10-29T11:16:08-05:00March 12th, 2020|

An association’s reputation comes from the work of the association board of directors and its various committees. These groups are mostly responsible for ongoing the policies of an association. But the unsung heroes of the behind-the-scenes progression of an association are its task forces. What is a Task Force? [...]

Association Role Transition Strategies: Making Sure Nothing Falls Through the Cracks

By |2020-10-29T11:29:22-05:00March 5th, 2020|

The ink is still drying on your employment agreement, but the daily tasks of the association must go on. Transitioning smoothly into a new role with a new association is crucial to gaining an association board’s trust and to establishing a strong working relationship with association members. This blog [...]

The Association Board Binder

By |2020-10-22T10:23:00-05:00January 9th, 2020|

For all associations that our company manages, a board binder is created. The board binder stores several important documents and information regarding that association and is an important resource for all board members and association staff. Why have a board binder? The board binder serves a number of purposes: [...]

Taking over an Association Term Position

By |2020-10-14T16:17:09-05:00January 2nd, 2020|

Being hired for any new position with an association management firm can be nerve-racking. But, temporarily replacing someone who will be returning from a leave of absence only adds to the anxiety. Association term positions are like trying to jump onto a moving train and then jumping right off [...]

Introducing New Association Member Benefits

By |2020-11-12T11:03:27-06:00December 12th, 2019|

Do you have a rewards card in your wallet? How about a mileage plus credit card for your favorite airline? A points system at the local grocery store? The world is full of rewards programs, and everyone is part of at least one of them. Association memberships are similar [...]

Capturing Millennials Using your Association’s Social Media

By |2020-11-17T14:55:48-06:00November 28th, 2019|

In today’s day and age, having a strong presence on social media for your organization is crucial to staying relevant in your industry; this is no exception to associations. Associations must create and maintain a social media presence in order to capture their current and potential association members. Considering [...]

How to Prepare for your Association’s Annual General Meeting

By |2021-04-26T08:17:43-05:00October 3rd, 2019|

All associations are required by law to hold an annual meeting of members, or Annual General Meeting (AGM) yearly. The AGM is to be held within six months of the association’s year end. The purpose of the AGM is for the membership to approve the financial statements of the [...]

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