About Jen D. Kowaluk

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So far Jen D. Kowaluk has created 14 blog entries.

The Importance of Association Policy and Procedure Manuals

By |2021-03-03T08:44:39-06:00March 8th, 2018|

Do your staff know the difference between policies and procedures? Policies are the rules for the association. They state appropriate standards of action and behavior for all employees. Procedures are the instructions for the association. They describe who does the task, what steps must be performed, when those steps [...]

Association Membership Renewals: Are You Ready?

By |2017-11-24T09:49:01-06:00November 23rd, 2017|

For those of us who work in the association management world, mid-November to January is our busy time of year due to membership renewals. Processing, keeping track of, and following up with association members regarding their renewals keeps us busy. If you do not have a plan in place [...]

Changing Member Management Systems

By |2016-04-21T13:44:31-05:00April 21st, 2016|

Changing member management systems? Here are a few things to consider before beginning the process. Whether you are moving your membership database from a simple Excel spreadsheet or another online Association Management System (AMS) it is always best to take your time in reviewing and researching the wide range [...]

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